Well, here's some great news.
On 27 March 2023 we passed another important milestone when Denis was assigned file number 3,000! (And no, Denis doesn't work for IHOP)
The claim referrals received to date have completely exceeded expectations and it is a significant increase from the projections we made 3 short years ago.
The number of referrals is an especially amazing accomplishment given ICBC went to a No-fault model a few years ago.
It's clear the files continue to be assigned to us only because of your superior customer service skills and expertise, and I thank you all for everything you do every day to make this happen.
INS Claims Referral Timeline:
Ed took our first file on 6 June 2020.
Bruce was assigned file number 1,000 on 21 March 2021
Michelle was assigned file number 2,000 on 3 March 2022
Denis was assigned file number 3,000 on 27 March 2023