Sandra is an Independent Adjuster with INS Claims Inc. With over 30 years of claims experience whereshe has handled a variety of complex losses, she is a true expert loss handler. Sandra is confident in herself and in her role of investigating, negotiating and settling claims. Sandra believes in respect for her customers and she constantly searches for ways to exceed their expectations. She had found the foundation of a positive and long-lasting business relationship is built by delivering superior customer service coupled with a positive attitude and when appropriate, a good sense of humor. Over her years as an adjuster Sandra is proud of the positive comments related to her strong customer service skills that she has received from her supervisors, but mainly it's been these positive comments from her claimants on a job well done that she most appreciates. Sandra enjoys spending time with friends and family and takes time away from the busy city with her husband at their cabin in Tulameen.

Deanna is a highly qualified Independent Adjuster who is now working with INS Claims Inc. Deanna enjoys working with people and has a reputation of going the extra mile utilizing an organized and informed approach to resolve issues and settle claims. With over 26 years of claims adjusting and management experience, she is a well-rounded and experienced adjuster who takes her position seriously. Deanna is by nature friendly and approachable and makes every attempt to deliver customer service excellence on every claim she is assigned. Deanna believes in the importance of teamwork and frequently works with others on our team to ensure she delivers an informed, accurate and consistent product. She contributes greatly the positive INS Claims atmosphere and work environment. Deanna believes in the importance of staying fit and is a certified personal trainer. She is also a CrossFit coach and can frequently be found working out or coaching in one of their local gyms.

Peter is a highly qualified Independent Adjuster who is now working with INS Claims Services after a 30 year career with a large insurer in British Columbia. During his claims career Peter became an expert in handling litigated and non-litigated injury claims while working in various adjusting roles, dispute resolution roles and as a manager leading both non-litigated and litigated injury teams. Peter is well versed in the end to end process of claims handling, including in civil law, liability, dispute resolution mediation, and is confident in the investigation, negotiation and settlement of complex losses. Peter enjoys working with others and is a team player. He brings professionalism, honesty and fairness along with a solution based positive attitude and when appropriate, a great sense of humor. Peter enjoys spending time with his family and travelling in his spare time. Peter also enjoys playing hockey on his senior men's team.

Glen is a highly qualified and knowledgeable Independent Adjuster with INS Claims Services. Glen is a well-known and highly respected adjuster and investigator by both SIU (Special Investigation Unit) Officers and police investigators in the Law Enforcement community. len has a passion for investigating difficult and suspicious claims and has spent 30 years honing his skills. Glen spent the last 25 years assigned to the largest SIU Department in British Columbia where he focused on the most difficult and challenging fraudulent investigations across the province. Glen has been called to lecture and train adjusters and police investigators on claims investigation techniques in both Canada and the United States. Glen has extensive experience in dealing with organized groups who systematically defraud insurers. In his spare time, Glen is passionate about coaching in a Lower Mainland competitive softball league with teams competing at National levels. He also enjoys spending time with his wife and two lovely daughters and their families. His newest and most favourite adventure yet has been becoming a grandfather.